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October 20, 2021 from 12:30-1:30 PM ETPanelist: Chuck DoranTopic: The Role of the Organizational OmbudsDescription: An ombuds provides neutral, independent, confidential, and informal services to members of an organization to help them surface and resolve concerns. Ombuds use a variety of skills including confidential listening, interest exploration, brainstorming, and other skills familiar to mediators.Despite drawing from a similar toolbox, how are the roles of the ombuds and mediator different and complimentary? Join MWI’s Executive Director and Ombuds, Chuck Doran, to discuss the differences, how an ombuds functions, and what mediators and other dispute resolution professionals might want to know about exploring the ombuds profession.Registrants are encouraged to read the following blog in advance of the session – https://www.mwi.org/mediator-as-ombuds/
Related posts: Dispute Resolution Forum at Harvard Features Ombuds; Advice to Mediators from an External Ombuds; Mediation Myths Debunked; MWI Mediation Training in Boston; IOA Video Promotes Ombuds for Surfacing & Addressing Sexual Misconduct; Think Piece on How Ombuds Refer to Parties in Sexual Misconduct Cases; Iowa State University Ombuds to Retire, MWI to Provide Interim Services.