The Ombuds Blog: Iowa State University Ombuds to Retire, MWI to Provide Interim Services

July 24, 2020

Iowa State University Ombuds to Retire, MWI to Provide Interim Services

Deanna Clingan-Fischer, ISU's first full-time University Ombuds Officer, has announced that she will retire on August 6, 2020, after three years of service. In an announcement to the campus, the provost said that Ombuds services would be provided on an interim basis remotely by two Ombuds from MWI, a dispute resolution firm based in Boston: Dina Eisenberg and Chuck Doran. No end date for the arrangement was announced. (Inside IA State.)

Dina Eisenberg is an "entrepreneurial lawyer" based in Oakland, California, who has worked as a mediator and Ombuds for decades. She served as an Ombuds for Fleet Bank, the Boston Law Collaborative, and Berklee College of Music. She sits on the Board of MWI. Eisenberg graduated Hofstra University and earned her JD at Suffolk University Law School. (LinkedIn.)

Chuck Doran is the Founder and Executive Director of MWI. As one of the firm's neutrals, he has also provided services as an External Ombuds. Doran graduated from Binghamton University and completed the Harvard Program on Negotiation. (LinkedIn.)

Related posts: Regional ACR Program Features MIT and Berklee Music Ombuds; Iowa State University Names Next Ombuds; Iowa State University Ombuds Profiled; Think Piece on How Ombuds Refer to Parties in Sexual Misconduct Cases.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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July 24, 2020

Iowa State University Ombuds to Retire, MWI to Provide Interim Services

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