The Ombuds Blog: University of Tennessee Knoxville Ombuds Posts Fifth Annual Report

September 10, 2024

University of Tennessee Knoxville Ombuds Posts Fifth Annual Report

Cases increased significantly according to the 2023-24 annual report from the Office of Ombuds Services at UT Knoxville. Campus Ombudsperson, Lisa Yamagata-Lynch, said that her office handled 659 contacts with visitors. The office includes Associate Ombudsperson, Brooke Wichmann, Educational Program Coordinator, Duren Thompson, and a graduate research assistant, Mohammad “Shovon” Rahanur Alam.

The report, which marks the fifth year of the UTK Ombuds Office, presents a synthesis of visitor themes and traffic trends as well as composite narratives of visitor experiences based on those themes, educational programming participation trends, and feedback details of Ombuds Office growth and new initiatives. (UTK Ombuds 2024 Report.)

Prior posts: University of Tennessee Announces Next Ombuds; University of Tennessee Expands Ombuds Office with New Associate; Ombuds at University of Tennessee Posts Annual Report; University of Tennessee Knoxville Ombuds Shares 2023 Annual Report; US News & World Report: "What Students Should Know About College Ombuds."

1 comment:

Tracey Brant9/17/2024 12:55 PM
As always, I look forward to this report and all I learn from it. Again this year, inspirational and well done!
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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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