The Department of Homeland Security has rejected a recommendation from Prakash Khatri, Ombudsman for Citizenship and Immigration Services. Supporters said the proposal could cut green card waiting times and save applicants 15 million hours spent waiting in government lines. According to Khatri, the agency rejected the plan because renewal fees accrued during immigration backlogs generate 20 percent of the agency's budget. (Boston Globe.)
Of course, a recommendation like this is outside the IOA Standards of Practice for organizational ombuds.
(Related post Lawsuits Seeking Immigration Reform Cite Ombuds Report.)