The webpage for Penn's Office of the University Ombudsman received a complete overhaul. The new site provides significantly more detail about the office's services, principles, and staff. The four core tenets for Organizational Ombuds -- independence, informality, neutrality & impartiality, and confidentiality -- are carefully outlined.
The new website also indicates that Dr. Gulbun O’Connor is currently serving as Interim Associate Ombudsman with University Ombudsman, Dr. Joan Goodman. O’Connor previously served in the Penn Ombuds Office for 23 years before she retired in 2008. (UPenn Ombuds.)
Related posts: University of Pennsylvania Appoints Ombuds; University of Pennsylvania Ombuds Offers Dissertation Advice for Chronicle of Higher Ed; Job Posting.