A FOIA Ombudsman blog post remarked on some of the notable similarities:
- An ombuds office plays an essential role, even though many people don’t understand what it does.
- Mediation and ombuds work are complementary services.
- Ombuds work requires creativity.
- One great challenge that new ombuds offices may face is overlap with other offices within the organization and feelings of jealousy or territoriality that may arise.
Related posts: NPR Interviews New FOIA Ombuds; Ombuds Burger and Facilitator Fries; Consumer Financial Protection Bureau Publishes First Ombuds Report; IOA Posts 2013 Conference Agenda, Opens Registration.