The Ombuds Blog: Northern Illinois University Reviews Ombuds Office

February 20, 2013

Northern Illinois University Reviews Ombuds Office

The NIU University Affairs Committee has announced its annual review of its Ombudsperson, Sarah Klaper. The review is required by the University's bylaws, which state: "Early in the spring semester of the first and second year of the Ombudsperson's term, the University Affairs Committee of the University Council will evaluate the performance of the Ombudsperson." All NIU students, faculty and staff have been invited to provide information and comments about Klaper’s performance since she was appointed last summer. (NIU Today; NIU Bylaws.)

Related posts: Friday Poll: How is Your Office Evaluated?; Concordia University will Review Ombuds Office; Northern Illinois University Confirms Commitment to Ombuds Office; Northern Illinois University Names New Ombuds.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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February 20, 2013

Northern Illinois University Reviews Ombuds Office

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