Late last year, the Palo Alto Unified School District in California entered into a settlement with the U.S. Department of Education Office for Civil Rights after an investigation found that the district mishandled complaints about a middle school special needs student being bullied. In response to the report, the PAUSD Community Advisory Committee on Special Education called on the district to consider hiring an "ombudsperson or parent liaison" to deal with harassment issues or consider using voluntary mediation services.
The district has not yet commented on the suggestions. (Palo Alto Online; OCR Report; Settlement.)
Related posts: Palo Alto to Consider Ombuds for City Employees; Palo Alto University Names First Ombuds; Laramie Schools Hire Ombuds for Bullying Issues.