On November 1, 2013, UTC Ombud, Zetu Makamandela-Mguqulwa hosted a day-long conference on Ombudsing in Southern Africa. The event also offered its host the chance to recap her time as UTC's first Ombuds. As one of the few University Ombuds in the region, Makamandela-Mguqulwa faced a steep learning curve. "It's been a source of immense learning to us as we travelled this three-year journey," she said.
Guest speakers, including Mahlubi Mabizela, South Africa's Chief Director of the Department of Higher Education and Training's University Education Policy & Development Support, and UCT Vice-Chancellor Dr Max Price, commented on the important role of Ombuds in tertiary education. Camilo Azcarate and Doris Campos-Infantino were invited to discuss Ombuds skills on behalf of the International Ombudsman Association. The workshop was also attended by Prof Bernard Lategan, Ombud at the University of Stellenbosch. (UTC Daily News; Workshop Agenda.)