The Ombuds Blog: Mary Rowe Article in Negotiation Journal

January 25, 2016

Mary Rowe Article in Negotiation Journal

Mary Rowe, the former MIT Ombuds, has published a short article in October 2015 issue of Harvard's Negotiation Journal: "Negotiations Theory and Ombuds Practice." Although there is not an abstract, the last paragraph somewhat summarizes the article.

Extending the powerful negotiation theories of Richard Walton and Robert McKersie into conflict management territory has been a significant source of joy to me as an organizational ombuds — I am grateful for learning a theory that so helpfully guided practice. I believe these matters are important in today's workplace, and that the implications extend to many other parts of society.

(Negotiation Journal 31:4.)

Related posts: Mary Rowe, MIT Ombuds, to Retire; Other Posts About Mary Rowe.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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