The Ombuds Blog: IOA Offers Training in San Antonio

January 21, 2016

IOA Offers Training in San Antonio

The International Ombudsman Association will offer its introductory training for Organizational Ombuds in San Antonio, Texas next week. Registration is still open and hotels rooms are available.

Three-Day Course

January 25-27

Foundations of Organizational Ombudsman Practice

This course benefits the recently appointed ombudsman, individuals interested in becoming an ombudsman or anyone desiring to establish an ombudsman function in industry, government, higher education, and public or private social services agencies.

Instructors: Marvin Neal, Lead Ombuds, The Coca-Cola Company; Nancy Deering, Ombudsman, Newark Public Schools

The training will take place at the Sheraton Gunter San Antonio. (IOA Training Info.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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