The Ombuds Blog: University of Puerto Rico Ombuds Publishes Annual Summary

January 30, 2009

University of Puerto Rico Ombuds Publishes Annual Summary

Virginia Santiago Tosado, the Ombuds for the University of Puerto Rico, Medical Sciences Campus, reports that her office handled 135 cases during the 2007-08 academic year. Although a third of the cases had the potential for legal impact, only two resulted in litigation. The office also developed its own logo. (UPR Ombuds Presentation to Academic Senate.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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January 30, 2009

University of Puerto Rico Ombuds Publishes Annual Summary

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