December 29, 2010

Number of Certified Ombuds Reaches 53


At the close of 2010, ten more Ombuds have earned the designation, "Certified Organizational Ombudsman Practitioners."



  • Bernard Anderson, Kennesaw State University
  • R. Kenneth Brown, Royal Bank of Canada
  • Beatriz Dale, American Express
  • Catherine Langlois, Georgetown University
  • Marvin Neal, Coca-Cola Enterprises
  • Sophia Qiao, Eaton Corporation
  • Mary Rowe, Massachusetts Institute of Technology
  • Mary Beth Stevens, Los Alamos National Laboratory
  • Lisette Thibault, Department of Canadian Heritage
  • Marcy Wilkov, American Express
These individuals have demonstrated they have at least a year of experience and practice to the IOA Code of Ethics and Standards of Practice. (CO-OP Directory.)

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