Job Posting: Kaiser Permanente in Los Angeles

KP Southern California is hiring a full-time Health Care Ombuds/Mediator for its facility in Hollywood. The Kaiser HCOM, "functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/provider healthcare disputes early thereby improving patient safety & reducing the costs of health care dispute resolution."

Applicants should have: a "Minimum ten (10) years of clinical or hospital/healthcare background required"; a bachelor's degree; and  "Evidence of having taken and passed a forty (40) or more hour Ombudsman [or mediation] training course or minimum of 100 cases experience or take and pass a 40 hour or more Ombudsman training course within the first 90 days of employment." 

Note: Although these jobs have traditionally gone to individuals with extensive clinical or health care management experience, that seems to be changing and Kaiser is hiring more ADR professionals.  No salary or closing date indicated. (Kaiser Permanente Careers, Ref. No.: 773587.)

Related post: Interview With Kaiser Permanente Health Care Ombuds.