The Ombuds Blog: National Capital Commission Seeks Bids for Ombuds Program

February 22, 2017

National Capital Commission Seeks Bids for Ombuds Program

The Canadian Crown corporation that administers the federally owned lands and buildings in the National Capital Region is requesting proposals for the provision of Ombudsman related responsibilities in accordance with the Terms of Reference.

The NCC Ombudsman "provides members of the public, in the official language of their choice, with an independent, confidential, neutral, fair and equitable mechanism for resolving complaints, when all other redress avenues have been exhausted." The NCC created its Ombuds program in 2009 and the position has been held by Ellen Fry for the past five years. Proposals are due by 3:00 pm Ottawa time on March 1st, 2017. (FCO Posting; NCC Ombuds.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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