The Ombuds Blog: SAP has a New Ombuds

August 28, 2020

SAP has a New Ombuds

The German multinational software corporation appointed Carsten Pöschl as its Global Corporate Ombudsperson in January 2020. He succeeded Margret Ammann, who retired last year. In his role, Pöschl ensures that SAP’s employees receive fair and equitable treatment by providing multi-partial, independent and confidential conflict clarification and resolution services.

Poschl has worked for SAP since 1997, most recently as an HR Business Partner. He studied at Stockholm School of Economics and KTH Royal Institute of Technology, and earned a Master's at Darmstadt University of Technology. In addition, Poschl is a certified executive coach, mindfulness trainer, and business mediator. (LinkedIn.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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August 28, 2020

SAP has a New Ombuds

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