The Ombuds Blog: Indiana University Bloomington Selects First Grad Student Ombuds

January 14, 2025

Indiana University Bloomington Selects First Grad Student Ombuds

Carissa Ciampaglia has been hired as first Graduate Ombudsperson (Student Support Specialist) for Indiana's flagship public university. In this new, full-time position, she will establish an Ombuds office to serve about 11,000 graduate students on the Bloomington campus and also work closely with regional graduate programs. Her office will be part of the University Graduate School.

Ciampaglia brings nearly two decades of experience to the job, including serving as an Ombuds for HOPICS and as a mediator with Mediators Beyond Borders and the Center for Conflict Resolution. She graduated from the University of Vermont and earned Master's in Negotiation, Conflict Resolution, and Peacebuilding at California State University-Dominguez Hills. (LinkedIn.)

Related post: Indiana University School of Medicine Opens Ombuds Office; Job Posting.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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