The Ombuds Blog: Explained: UC Santa Barbara Ombuds

July 12, 2008

Explained: UC Santa Barbara Ombuds

The Ombuds office at the University of California, Santa Barbara was the subject of a recurring column in the local paper: Weird SB. Aside from this unwanted label, the article is positive and offers this description:

Anyone who has ever longed for a real person to speak to, instead of an automated system or a faceless bureaucracy, has actually been wishing for the services of an ombud — whether they knew it or not.

(Santa Barbara Independent.)

Priscilla Mori responds: "Thanks for the attention." (SB Ind.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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July 12, 2008

Explained: UC Santa Barbara Ombuds

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