NIU has posted a YouTube video about its Office of the Ombudsperson. The two-minute piece features Graduate Student Assistant, Matt Bauer, who explains what the office is and how it operates. The video is aimed at students.
The YouTube descriptions states:
The Office of the Ombudsperson offers a safe place for any member of the University community to discuss university-related issues or conflicts. They listen to your concerns, provide information about University policies and procedures, help you to assess your situation, and suggest options that may help you to resolve the matter.