The Ombuds Blog: VU Amsterdam Ombuds Posts Annual Report

February 01, 2016

VU Amsterdam Ombuds Posts Annual Report

Lies Poesiat, Student Ombudsman at Vrije Universiteit Amsterdam reports that 125 were brought to her office in 2014, and all but one had been dealt with by the end of the year. Proportionately, the greatest number of cases handled by the Student Ombudsman in 2014 came from students in the faculties of Medicine and of Psychology and Education.

Graduate students, although a smaller populations, represented the largest group of visitors. Poesiat reports that most cases were dealt with through mediation. In addition, she provided three distinct findings and recommendations for the university. (VU Ombuds 2014 Report.)

Related posts: European Network of Ombudsmen in Higher Education Seeks Feedback; ENOHE Posts Agenda for 2014 Conference; ENOHE Publishes 2013 Conference Report.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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February 01, 2016

VU Amsterdam Ombuds Posts Annual Report

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