Politecnico di Milano, Italy's largest technical university in Italy, has opened a Student Ombuds Office for its 40,000 students. The Difensore degli Studenti receives, investigates, and attempts to resolve only non-anonymous complaints. If unsuccessful, the matter will be referred to an appropriate university administrator.
Professor of Aerospace Science and Technology, Gerardus Janszen, is the current Student Ombudsman. The program has been in place since 2014, but the university put up a website in English this week. (PolMi Ombuds.)