The Ombuds Blog: Job Posting: Federal Student Aid

October 02, 2007

Job Posting: Federal Student Aid

The FSA Ombuds is accepting applications for a program specialist in Washington, DC. The incumbent is responsible for managing customer complaint cases by receiving, reviewing and attempting to resolve complaints from student loan borrowers. The position pays $46,041-72,421 and applications are due by October 15. (USAJobs.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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October 02, 2007

Job Posting: Federal Student Aid

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