The Ombuds Blog: Enjoy Mediation Blog: Interview With Chuck Howard

March 10, 2010

Enjoy Mediation Blog: Interview With Chuck Howard

Jeff Thompson, a conflict expert in NY who writes the Enjoy Mediation Blog, has posted a 19-minute interview with Chuck Howard, author of The Organizational Ombudsman.

Howard talks about his new book and how he became an expert on Ombuds practice. Thompson draws out important details about the contours of Ombuds assertion of confidentiality and privilege. Howard also explains that he did not intend for the book to become a textbook, he has heard that it is already in use in several programs. (Enjoy Mediation.)

Update 3/31/10: Howard is interviewed by the Hartford Business Journal.

1 comment:

Mediator Jeff3/11/2010 9:27 AM
Thanks for posting this Tom, I hope your readers enjoy it!
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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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