The Ombuds Blog: University of California San Francisco Ombuds Office Goes Online

August 16, 2011

University of California San Francisco Ombuds Office Goes Online

The website for the new Office of the Ombuds at UCSF went online over the weekend. Features include information about the purpose and scope of services, ethical principals, services (mediation, conflict management and worklife assistance), and links to other campus resources.

The office is staffed by Charleane Williams, Office Manager and Assistant to the Ombuds; Randy Daron, Campus Ombuds; Maureen Brodie, Mediation Officer; and Mercedes De Souza, Program Liaison. (UCSF Ombuds.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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August 16, 2011

University of California San Francisco Ombuds Office Goes Online

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