The Ombuds Blog: Journal of IOA Publishes Seventh Volume

March 31, 2014

Journal of IOA Publishes Seventh Volume

The latest issue of the Journal of the International Ombudsman Association delves into the source of the Ombuds' professional value. JIOA Editor David Miller explains, “I am an Ombudsman because I value — indeed, I am proud to occupy — a role in which I may serve others, and which is founded on principles and standards. It is more than just a job because, in its appropriate execution, Ombudsmen embody values underlying those principles and standards that I find admirable.”

The issue includes these articles:

“Interview with a Pioneer: Alan Lincoln, Founding Editor of the Journal of the International Ombudsman Association” by Tom Sebok;
“Courage in Ombuds Work” by Cynthia Joyce;
“Prepared to be Valuable: Positioning Ombuds Programs to Assure Their Worth” by Andrea Schenck and John W. Zinsser; and
“I Was Just Thinking About Ombuds Questioning Authority” by Don Noack.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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March 31, 2014

Journal of IOA Publishes Seventh Volume

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