The Ombuds Blog: Retirement of Student Ombuds at TU Delft May Lead to Consolidated Ombuds Office

June 01, 2020

Retirement of Student Ombuds at TU Delft May Lead to Consolidated Ombuds Office

Niek Graafland, the Student Ombudsperson at the Delft University of Technology, has retired after serving in the role since 2016. Graafland acted as an independent intermediary for 21,000 students at the nation's leading university. According to a report in the campus newsletter, recruiting for a replacement has not started and administrators are now considering letting the current Staff Ombuds also serve students. Currently, Job van Luyken is halfway through a two-year pilot period as TU Delft's Staff Ombuds. (TU Delft Delta.)

Related post: President of Dutch Ombuds Group Calls for More University Ombuds; Delft University of Technology Pilots Ombuds Program for Staff; New Labor Agreement Will Create Staff Ombuds Positions at Leading Dutch Universities.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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June 01, 2020

Retirement of Student Ombuds at TU Delft May Lead to Consolidated Ombuds Office

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