The Ombuds Blog: Job Posting: Atlanta Public Schools

December 22, 2020

Job Posting: Atlanta Public Schools

The public school system in Georgia with 55,000 students is hiring an Ombuds Program Manager. The position serves as, "an independent, confidential resource [for] students, families, employees and community members by providing formal and informal support in seeking to resolve concerns, problems, complaints, and other student and employee related issues." The Ombuds supervises a Policy Specialist and Community Specialist and reports to the Chief Equity and Social Justice Officer.

Applicants must have a Master's degree in education, psychology, sociology, conflict resolution, social work, school counseling, human resources, public administration, or related field; Georgia Professional Standards Commission license at level 5; and at least eight of experience in education, conflict resolution, customer service, public administration, or related field; inclusive of five (5) years in a K-12 education setting working directly with families and/or community members. Applications are due by January 22, 2021. (APS Posting.)

APS had an Ombuds program from 2014 through 2017 and there is little public information about why the program was dormant or has been revived.

3 comments:

Anonymous12/23/2020 9:37 AM
This is an "at-will" employee, which should give any applicant pause.
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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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