The Ombuds Blog: Job Posting: International Civil Aviation Organization

December 18, 2023

Job Posting: International Civil Aviation Organization

ICAO, the UN agency that coordinates and develops international air navigation, is hiring an Ombudsperson. Reporting directly to the ICAO Secretary General, the position assists personnel, supervisors, and administrators with employment and workplace issues. The position will be for an initial two-year term and is based at the ICAO headquarters in Montreal.

Applicants must have a relevant advanced degree (Master's or equivalent), at least 12 years of experience, including at least 5 as a workplace mediator, and English fluency. Preferred qualifications include: UN or other international NGO experience; Ombuds experience; and working knowledge of French or another ICAO official language. The expected salary for the P-5 position is $163,975 to $205,498 USD. Applications are due by January 15, 2024. (UN Careers.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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