Mediate Offers Ombuds Forum Series

Mediate.com will host a four-part series on conflict resolution, mediation, and the evolving role of Ombuds in various sectors. In the first session, tomorrow, participants will be discussing tips, responsibilities, and boundaries for Ombuds as they serve campuses when the world is at war. The program will not be recorded.

Keeping Our Campuses Safe in a Time of War:

A University Ombuds Roundtable

December 20, 2023, 12pm-1:30pm PST

Ombuds have a responsibility to provide a safe space for visitors to their office, but not a responsibility to ensure that every member of a campus community feels safe in all of the interactions that occur on campus. But what responsibilities do ombuds have to participate in wider discussions around campus safety? Should ombuds be proactive in reaching out to campus leaders and offering to serve as a resource? And if ombuds are committed to addressing systemic issues on campus, what does that mean in the context of war. Ombuds are committed to taking care of their visitors. But ombuds also need to: 

• Take care of themselves (mental health, work life balance, reflective practice) 
• Take care of their office (both the staff and the reputation of the ombuds office across campus) 
• Take care of the field (following best practices, modeling the standards of the profession)

Outsourced Ombuds

January 9, 2024 10am-11am PST

Come listen to expert and pioneer ombuds Geetha Ravindra discuss how she moved from the World Bank to forming a thriving outsourced ombuds practice.

Reporting 

February 5, 2024 [Time TBA]

What reports should you capture for your ombuds office and data pitfalls to avoid 9 key performance indicators, data analytics – when to ask demographic questions, how to make sure the data is obfuscated). [Speakers TBA]

Navigating the Intersection of AI and Ombuds

March 1, 2024 10am-11am PST

In this thought-provoking discussion, ODR expert Colin Rule delves into the dynamic relationship between Artificial Intelligence (AI) and Ombuds, exploring the potential synergies and challenges that arise at their intersection.

The conversation begins by examining the evolving landscape of dispute resolution and how AI technologies are reshaping traditional methods. Colin Rule, a trailblazer in the field of online dispute resolution, brings his wealth of experience to the forefront, shedding light on the transformative power of AI in streamlining conflict resolution processes.

(Mediate Ombuds Forum.)

Related posts: Resources Online and Beyond for the Aspiring Ombuds; Howard Gadlin to Lead Off Monthly Conversation Series at Mediate.com; Free Demo for Ombuds Case Management App.