Mediate.com has posted more of an interview with Howard Gadlin, the Ombudsman and Director of the Center for Cooperative Resolution at the National Institutes of Health National Institutes of Health. (Mediate.com.)
In the latest installment, Gadlin describes how the field has changed from people going into mediation from diverse academic backgrounds while covering overlapping problems, to becoming more institutionalized, lacking possibilities for, or connections to, new social movements.
The same trend is occurring in the Ombuds field. Although initially populated by individuals from a variety of backgrounds, younger job seekers are much more likely to have training in conflict resolution and ombudsing in particular. This "standardization" of the practice is also reflected in the recent addition of a certification program.