The Ombuds Blog: University of Central Florida Ombuds Offers Video Welcome

June 22, 2010

University of Central Florida Ombuds Offers Video Welcome

UCF's Ombuds Officer, Vicky Brown, has produced a short video introducing her service to students, faculty and staff, alumni and parents. Brown succintly describes the features of an Organizational Ombuds program in English and Spanish. (YouTube.)

Related post: University of Central Florida Ombuds Updates Webpage; New Gallaudet Website Features Video Welcome; Coke Adds Life to Ombuds Website.

Updated 6/28/10: New link to captioned video.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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June 22, 2010

University of Central Florida Ombuds Offers Video Welcome

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