The American Bar Association's Section of Dispute Resolution Annual Spring Conference will feature just one session about Organizational Ombuds. In years past, there often have been four sessions featuring Ombuds. In addition to the single panel, there will be a networking meeting for Ombuds. The conference takes place in Washington, DC, April 4-7.
Here are the details of the Ombuds session:
April 5Afternoon Concurrent Session
Ombuds: The Value of an Insider-Outsider in Complex Times
As the division in our country deepens, the ability of the federal government to effectively administer the programs and policies that we depend on diminishes. This, in turn, creates distrust inside and outside government, further hindering its effectiveness. In these challenging times, federal ombuds – independent insider-outsiders – are invaluable to effective government. Ombuds are uniquely situated to provide both pertinent information and assistance in resolving issues to constituents and agencies alike. Moreover, ombuds provide a place perceived as safe—offering a respectful hearing and credible options — underscoring government as accessible and responsive to the needs and concerns of a diverse array of stakeholders.
Presenters: Scott Deyo, Deyo Ombuds Solutions, LLC Fairfax, VA; Carole S. Houk, chiResolutions, LLC Chapel Hill, NC; and Lauren Marx, MS chiResolutions, LLC Washington, DCRegistration is now open. (ABA DRS 2018.)
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