IOA Training Comes to Houston in January 2017

The International Ombudsman Association will offer several training programs for Organizational Ombuds in Houston, Texas on January 23-26, 2017.  The offerings are aimed at aspiring and novice Ombuds.

Three-Day Course

January 23-25

Foundations of Organizational Ombudsman Practice 

This course benefits the recently appointed ombudsman, individuals interested in becoming an ombudsman or anyone desiring to establish an ombudsman function in industry, government, higher education, and public or private social services agencies. 

Faculty: to be determined.

Full-Day Course

January 26

Next Steps for New or Growing Programs

This course is for managers, executives, or organization thought leaders who are considering the creation of an ombudsman function, independent ombudsmen who want to establish ombudsman contract services, and aspiring ombudsmen. 
Prerequisites: Completion of Foundations of Organizational Ombudsman Practice Course (above) and IOA Member or Associate Member status; or by consent of the instructors. 

Faculty: Wendy Friede, Executive Coach and Conflict Resolution Consultant (former Corporate Ombudsman for American Express).

The training will take place at the Whitehall Hotel. (IOA Training Info.)