The Ombuds Blog: Altinbas University Opens Ombuds Office

November 18, 2019

Altinbas University Opens Ombuds Office

The young non-profit university in Istanbul, Turkey (Altınbaş Üniversitesi, formerly known as Istanbul Kemerburgaz University), has appointed Gizem Güray as its first Student Ombudsman. Guray serves a student population of about 8,000 following standards that are similar to IOA best practices.

Guray has worked at Altinbas for the past five years in a variety of administrative roles and became the Ombuds in September 2019. She completed her studies at İstanbul Üniversitesi and earned a certificate in Advanced Academic English from Mount Ida College. (Altinbas University Ombuds; LinkedIn.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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November 18, 2019

Altinbas University Opens Ombuds Office

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