The Ombuds Blog: Cleveland Metropolitan School District has its First Ombuds

March 16, 2021

Cleveland Metropolitan School District has its First Ombuds

Tammy Toney has been selected the Ombudsperson Manager for the public school system in Ohio. In this new position, she "manages the Office of the Ombudsperson and serves as an objective and neutral party tasked with listening and investigating complaints within the Cleveland Metropolitan School District." According to a new website for the office, Toney works with Carmen Colon, Bilingual Ombudsman Office Specialist, and Tommiesha Winston, Welcome Center Assistant. Together, they will serve a district that enrolls nearly 40,000 students.

Indiana Wesleyan University. (CMSD Ombuds; LinkedIn.)

Related: Job Posting.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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March 16, 2021

Cleveland Metropolitan School District has its First Ombuds

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