The Ombuds Blog: University of West Florida Names Two Student Ombuds

March 10, 2021

University of West Florida Names Two Student Ombuds

The public university in Pensacola has revived its Student Ombuds Office, with the appointment of two interim Ombuds: Robin Jones and Randolph Scott. All public universities in Florida are required to have an Ombuds. At UWF, the dean of students office has also provided Ombuds services. The two interim Ombuds also have other roles on campus.

Robin Jones has worked at UWF for the past decade and is currently the Assistant Director for Retention. She also earned her MEd from the University of West Florida. For the past two years, Randolph Scott has been the Assistant Director of International Programs at UWF. His professional background includes work in international education in France, Japan, and the U.S. He graduated from Centre College and earned an MA at the University of Kentucky. (UWF Student Ombuds; LinkedIn.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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March 10, 2021

University of West Florida Names Two Student Ombuds

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