The Ombuds Institute Offers New Training: Case Studies

The Ombuds Institute, a training and consulting company created by Teresa Ralicki, CO-OP, has unveiled a new product: the Ombuds Case Study Club. This unique training tool will provide the opportunity to observe an expert Ombuds work with a visitor from beginning to end. Every two months, members will get access to a new recording and related materials, and then join a facilitated discussion group to debrief, process, and analyze the tools used by the Ombuds.

The February session of the Ombuds Case Study Club will feature Howard Gadlin, a Consulting Ombuds at Harvard Medical School, who will work with a visitor from a family-owned and run business. Other anticipated Ombuds this year will be:

• Wayne Blair, Ombudsperson at the Asian Development Bank;
• Lisa Neale, Associate Director and Ombuds at the University of Colorado Denver | Anschutz Medical Center;
• Tyler Smith, Associate Ombuds at NIH;
• Paul Sotoudeh, Chief Ombudsperson at USPTO; and
• Elizabeth Stone, University Ombuds at Gallaudet University.

Enrollment for a year of the club is $165. (OI Ombuds Case Study Club.)

Related posts: New Ombuds Institute to Offer Professional Training; Ombuds Institute Debuts First Professional Training; Pinterest Gains Second Experienced Ombuds.