The Ombuds Blog: Janet Eckhouse: Former Kaiser Permanente Ombuds

November 01, 2023

Janet Eckhouse: Former Kaiser Permanente Ombuds

Janet Frearer Eckhouse, who served as a Kaiser HealthCare Ombuds/Mediator in Woodland Hills, California, from 2004 to 2009, passed away last week. After she retired from KP, she was a social and political activist in Southern California. (Cumberland Times News.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

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Brazil -- Ouvidor

Croatia -- pravobranitelji

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Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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November 01, 2023

Janet Eckhouse: Former Kaiser Permanente Ombuds

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