The Ombuds Blog: Podcast: Managing Work Conflicts: Celebrating the Work of Ombuds Professionals

October 08, 2024

Podcast: Managing Work Conflicts: Celebrating the Work of Ombuds Professionals

Liz Hill, the Associate Director at the University of Colorado Boulder Ombuds Office was a guest this week on "Conflict Managed," a podcast hosted by Merry Brown, a workplace conflict restoration consultant and mediator. Hill has been an Ombuds for 17 years and brings a wide range of experience to her work with clients and advocacy for the profession. In this podcast, she offers advice for managing workplace conflict.

Here's the full description:

Join us as we discuss:

What is an Ombuds and why your organization needs one
Asking better questions
Helpful tips for first time managers
Empowering people to make their own choices
The creative impulse at work: learning through doing
Should you address every conflict?
Risk assessment of action and inaction

(Apple Podcasts.)

Lots more posts about: Liz Hill.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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