In June 2015, the Administrative Conference of the United States engaged chiResolutions to conduct a year long study of Federal Ombuds programs. In January, after months of designing a mixed-method survey and identifying Federal Ombuds, chiResolutions invited over 175 Federal Ombuds offices to participate in the survey.
Participants will answer questions about the standards, practices, functions, and history of their offices. Researchers are also working on an in-depth legal analysis, literature review, and taking a deeper dive into a few of the specialty Ombuds groups.
The team at chiResolutions includes Carole Houk, JD, LLM; Mary Rowe, PhD; Deborah Katz, JD; Neil Katz, PhD; Timothy Hedeen, PhD; and Lauren Marx, MS. If you are a Federal Ombuds, and have not received an invitation to complete the survey, please contact Marx, at Ombuds@chiResolutions.com. She would also like to especially thank the various working groups that have volunteered to discuss the project. (chiResolutions Blog; ACUS Ombuds Project Overview.)
Related posts: Administrative Conference of the U.S. Issues RFP for Federal Ombuds Study; Federal Ombuds 2015 Conference Agenda Announced.