Here's a short excerpt:
Our public K-12 school systems are a great example of both the need for and the possible opportunities provided by an effective ombuds program. As most of us know all too well, conflicts between parents and school administrators abound, but the traditional means of resolving these disputes, whether through litigation or administrative complaint processes, can be expensive, time-consuming, adversarial, and inflexible for everyone involved. Many disputes take months, or even years, to resolve through formal channels.
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School systems are just one arena where ombuds programs are a valuable resource, and in our increasingly complex and frequently global society, there are many more.(ABA DRS Magazine.)
Related posts about: Schools Ombuds, including Education Law Expert Explains Why Schools Should Have Ombuds.
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