The Ombuds Blog: IOA Announces New Certification Categories

April 05, 2019

IOA Announces New Certification Categories

The Board of Certification of Organizational Ombudsman Practitioners has announced broader credentialing categories designed to make the program more accessible to Ombuds and aspiring Ombuds. After input from IOA's members, the CO-OP Board created two new levels:

Candidate for CO-OP -- Indicating the individual has passed the Certification Exam and worked as an Ombuds at least 2,000 hours over the past four years, but has not adhering to all standards of practice (for example, in academic sector where some schools require Ombuds to report issues related to Title IX or Clery Act).
Inactive Status -- Indicating that an individual who had been CO-OP certified, but who now can no longer practice all of the standards. Reinstatement is similar to existing recertification protocols.

More information will be from the CO-OP Board. (YouTube.)

Related posts: IOA Unveils Certification Program for Organizational Ombuds; First Ombuds Certification Exam: 96% Pass Rate; IOA 2016 Annual Report: Financial Success Supports New Programs.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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April 05, 2019

IOA Announces New Certification Categories

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