The Ombuds Blog: Queen's University Selects Ombuds

September 17, 2019

Queen's University Selects Ombuds

Lavonne Hood has been appointed the next University Ombuds for the public research university in Kingston, Ontario. She succeeds Heather Cole, who served as Ombuds on an interim basis for the past year. Hood will work with students, staff and faculty across six faculties and numerous departments—a total population of about 35,000. Previously, Hood was the Senior Legal Counsel in the office of the University Secretariat & Legal Counsel. (Queen's Ombuds.)

Related post: Queen's University Considers Ombuds Program; Profile of New Ombuds at Queen's University; Queen's University Assessing Its Ombuds Office; Job Posting.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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September 17, 2019

Queen's University Selects Ombuds

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