The CDE also reiterated three points: that the university has not formally communicated with faculty about the closure of the office, that closing the office underscores the shared governance planning on Marquette’s campus and that “the President’s office, especially as the ombuds reported into the President, should have provided greater transparency around this decision.”Marquette administrators have not responded publicly to the committee. (Marquette Wire.)
Related posts: Registration Opens for 2014 Summer Meeting of Academic Ombuds; International Ombudsman Association Announces 2017 Board Election Results; Registration Opens for 2018 Summer Academic Ombuds Meeting; Article Profiles Role of Higher Ed Ombuds as Workplace Conflict Experts; Marquette University Shuts Down Ombuds Office.
In assessing the value of an Ombuds program the decision makers need to 1) identify all stakeholders impacted by any decision to eliminate or modify the program 2) have those stakeholders be able to discuss how an Ombuds program will be assessed and 3) communicate in a transparent manner to the community served by the Ombud program the collective decision. At a minimum. Otherwise, there is a ripple across the organization that will perceive a lack of straightforwardness and honesty.
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