The Ombuds Blog: Duke Medical School Appoints Faculty Ombuds

October 31, 2019

Duke Medical School Appoints Faculty Ombuds

Laura Svetkey has joined the Office of the Ombudsperson at the Duke University School of Medicine. She joins Ada Gregory, Ombuds for Undergraduate, Graduate, and Non-School of Medicine Professional Students; Jean Spaulding, Ombuds for School of Medicine Students and Postdoctoral Appointees; and Thomas Metzloff, Ombuds for University Faculty Members.

Svetkey is a Professor of Medicine/Nephrology, Director of Clinical Research, and Vice-chair for Faculty Development & Diversity. She earned her medical degree from Harvard, trained at Montefiore Medical Center, and did a fellowship at Duke. In her role as the Ombuds, she practices to IOA standards. (Duke Ombuds.)

Prior post:Duke Elects New Faculty Ombuds; Duke Medical School Appoints First Ombuds; Duke Reappoints Faculty Ombuds; Duke Considers Moving Ombuds Office to IOA Standards; New Ombuds at Duke University to Practice to IOA Standards; Duke University Ombuds Presents 2018 Annual Report.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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October 31, 2019

Duke Medical School Appoints Faculty Ombuds

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