Immigration, Refugees and Citizenship Canada Appoints Ombuds

Last month, Manda Noble-Green was named the inaugural Ombuds for IRCC, the federal department that administers immigration, refugees, and citizenship. IRRC had an internal Ombuds program from 2000 to 2005, when legislation converted it into an Informal Conflict Management System. Last year, IRRC conducted a study that recommended restoration of an Ombuds program to address systemic issues not mitigated by the ICMS. 

Noble-Green comes to IRCC with significant experience: For the past four and a half years, she was the Organizational Ombuds for Public Safety Canada. In total, she has nearly two decades of experience working for a variety of federal agencies. Noble-Green graduated from Carleton University and then earned an MIR at Queen's University and an LLM at York University. (LinkedIn.) 

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