On October 20, 2011, the Office of the Ombudsperson at UMass Dartmouth sponsored its first National Conflict Resolution Day event with a keynote address, "Difficult Times, Difficult Conversations...An Ombuds Perspective" by Toni Robinson, Ombudsperson, Massachusetts Institute of Technology. Melissa Brodrick, the Harvard Medical School Ombuds, presented a workshop for campus leaders on "Managing Conflict in the Workplace," a video of which is available online.
In addition, the UMass Dartmouth Ombuds Office disseminated pledge cards for the university community to pledge their support for resolving conflicts peacefully and pledge to help create a more tolerant and civil community. William King is the Ombudsperson. (UMass Dartmouth Events.)