Potential topics include, but are not limited to:
- all aspects of conflict management
- cultural and global competencies
- sector specific constituent issues
- listening
- interviewing
- facilitation
- coaching
- maximizing an ombudsman’s impact on organizations
- conducting training programs
- working with other offices/support services in an organization
- updates on legal and regulatory frameworks that impact ombuds
Related posts: IOA 2013 Conference Recap; IOA 2014 Conference Recap; IOA 2015 Conference Recap; Ombuds Gather in Seattle for [2016] Annual Conference; Ombuds Head to Minneapolis for 2017 IOA Conference; International Ombudsman Association Seeks Proposals for Professional Development Programming.
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