The Ombuds Blog: Healthcare Ombuds to Discuss Pandemic and Black Lives Matter for IOA Roundtable

July 03, 2020

Healthcare Ombuds to Discuss Pandemic and Black Lives Matter for IOA Roundtable

The International Ombudsman Association has announced the next virtual program which will feature Ombuds from a range of healthcare settings. IOA's "Community Connections" series is designed to keep its members connected and provide relevant educational programming. The healthcare roundtable will take place on Zoom on Tuesday, July 7, 2020, 9:00 AM PDT / 12:00 PM EDT.

IOA's announcement:

Healthcare Ombuds Roundtable

Join us via Zoom for the Healthcare Round Table on July 7. The Community Connections Taskforce is finalizing the time of this event and will provide more details soon. This round table will be hosted by USC Health Center Ombuds Tom Kosakowski and [participants] will discuss the impact of the current global pandemic on ombuds practice within the growing healthcare sector as well as how heightened discussions in recent weeks regarding equity for people of color affect the sector as well.

This event will be held as a Zoom meeting. Register for the meeting for free.

(IOA Event Info.)

Update 7/8/20: The conversation featured:

Diana J. Anderson, CO-OP — Director and Ombuds, University of Texas MD Anderson Cancer Center;
Donna Douglass-Williams — Ombuds, UConn Health;
Nolan Kagetsu — Associate Professor and Ombuds, Mount Sinai Health System; and
Lisa Klug — Independent Facilitator, Safer Care Victoria.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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July 03, 2020

Healthcare Ombuds to Discuss Pandemic and Black Lives Matter for IOA Roundtable

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