The Ombuds Blog: Ombuds Day 2020 Resources Now Available

July 15, 2020

Ombuds Day 2020 Resources Now Available

Materials are now online for the third annual Ombuds Day on October 8, 2020. The ABA Ombuds Committee website now has toolkit which includes sample talking points and handout materials, and resources and practice development materials for practitioners and organizations interested in starting Ombuds programs. The work this year is being led by Ken Skodacek, ABA Dispute Resolution Section, Ombuds Day Subcommittee Chair.

Here are the current toolkit contents:

Ombuds Day Overview
Outreach Materials / Graphics
Resources for Marketing and Promoting Ombuds Programs
ABA Ombuds Resolutions
ACUS Ombuds Study
Standards of Practice
Types of Ombuds
Other Articles
Case Examples
Proclamations (2020)
Proclamations (2018-2019)
Celebrations (2018-2019)
Event Notices (2018-2019)

In addition, the Committee has created a Twitter profile to improve marketing efforts. (ABA Ombuds Day; Twitter @OmbudsDay.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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July 15, 2020

Ombuds Day 2020 Resources Now Available

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